Cuntstomer Service
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There's a trend going around TikTok where you share the most disrespectful thing that's ever happened to you in the service industry. I don't feel like recording myself, so here goes.
Many moons ago, I worked taking calls at Blue Line, a local taxi company. One Friday night, a woman called up saying she'd left her brand new leather coat in the back of one of our cars. I take her info, her number, say I'll send a message to the driver, and get back to her when/if we get anything further.
Rather than letting that be that, she kept calling back, on this busy Friday night, and would get successively more rude each time she called. Sometimes she'd get me. Sometimes she'd get someone else. We'd tell her the same thing she was told every other time she called, that we'd sent a message to the driver and would contact her if we got anything to share with her.
Finally, on her last call, she happened to get me. We went through the entire ritual one more time, and then, without skipping a beat, she said "I hope you get murdered you fucking Paki bitch".
She woke up that day and chose to make it rude, racial, cruel, vulgar, toxic, and violent. She chose that. Then she chose to unleash it on another human being.
On a side note: The next time you see an employer in the service industry complain they can't find staff, let this serve as a clue as to one reason why that might be. None of us deserves to be verbally abused by strangers, and we sure as shit don't get paid enough to bend over and take it. That job, and the long-term customer service job I had after that, did nothing but aggravate the PTSD/trauma I still have from being verbally abused as a child.
I will never do that sort of work again. I don't have it in me to care enough to act well enough to an abuser's face to pretend that I give a shit about their petty retail concerns nor that their tantrums are valid. And I know there's no way that I could ever refrain from telling them precisely that.