Eye contact
2021 10 17
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Everywhere I go, no matter with whom I speak, but particularly in situations involving the service industry in an way, I try to make sure I look the service person right in the eye when I'm communicating with them, particularly when I say thank you, which I also make sure to do every time.
People deserve to be recognised, valued, respected, and seen, especially in situations where they are labour-saving for you or serving you. Look them in the eye. Every time. We dismiss people too much, too easily, and most of the time don't even realise we're doing it.